- Deliver a Single Cloud-Based IT Service Management Platform
Take control of difficult legacy processes and tools with ServiceNow®. Your new service desk is up and running fast with built‑in ITIL best practices and guided setup. An easy‑to‑use service portal makes it painless for end users to submit and track requests without making a call. Prioritise and assign work with drag‑and‑drop Visual Task Boards. Gain control with complete IT service visibility, no infrastructure required.
- Get Up and Running Quickly
Guided setup with embedded help makes it easy to standardise service delivery and automate manual, repetitive setup tasks.
- Assign Work Fast
Automated routing, drag‑and‑drop assignments, and integrated collaboration simplify the way teams work together.
- Focus on High-Value Projects, Not ITSM Infrastructure
Built for the cloud and accessible as a service on any device. Upgrades happen automatically so the latest capabilities are available without administrative overhead.